Privacy Policy

This Privacy Policy describes how Trading-Tracker (“Trading-Tracker,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information in connection with our websites, applications, software, products, and related services (collectively, the “Service”).

By using the Service, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

• Identification information: Name, email address, account identifiers, and contact details.
• Account information: Credentials, account status, preferences, timezone, currency, and subscription details.
• User Content: Trading records, financial-account references, journals, notes, strategies, files, images, reviews, and other submitted materials.
• Transaction information: Subscription, payment status, billing identifiers, and related records.
• Technical information: Device, browser, network, session, cookie, log, and diagnostic information.
• Security information: Authentication attempts, security events, request identifiers, and fraud-prevention data.
• Communications: Support requests, feedback, and other communications.
• Third-party information: Information received through integrations or third-party services authorized or used by you.

We do not intentionally collect brokerage passwords, complete payment-card numbers, or online-banking credentials. You should not submit such information through the Service.

2. Purposes of Processing

We may process personal information to:

• Create, administer, verify, and secure accounts;
• Provide, personalize, maintain, and improve the Service;
• Process and analyze User Content;
• Generate reports, calculations, visualizations, and analytics;
• Administer subscriptions, transactions, and payments;
• Communicate service, security, and account information;
• Respond to support requests;
• Detect fraud, abuse, unauthorized access, and technical problems;
• Enforce agreements and protect legal rights;
• Comply with legal and regulatory obligations; and
• Carry out purposes disclosed when information is collected.

Where required, processing is based on contractual necessity, legitimate interests, legal obligations, or consent.

3. Disclosure of Information

We may disclose personal information to:

• Vendors and service providers acting on our behalf;
• Payment, hosting, storage, communications, security, analytics, and infrastructure providers;
• Professional advisers, auditors, insurers, and legal representatives;
• Governmental authorities where required by law;
• Parties involved in a merger, acquisition, financing, restructuring, or transfer of assets; and
• Other parties with your direction or consent.

We do not sell personal information and do not currently disclose personal information for cross-context behavioral advertising.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to authenticate Users, maintain sessions, remember preferences, secure the Service, and understand technical performance. Where legally required, non-essential technologies will be used only after obtaining appropriate consent.

5. International Processing

Because the Service is available internationally, personal information may be transferred to and processed in jurisdictions other than your own. Where required by applicable law, we will implement appropriate safeguards for international transfers.

6. Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain security, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests. Retention periods vary according to the nature of the information, purpose of processing, applicable legal requirements, and operational backup cycles.

Information that is no longer required will be deleted, anonymized, or otherwise disposed of in accordance with applicable law.

7. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Request access to personal information;
• Request correction or deletion;
• Restrict or object to processing;
• Obtain a portable copy of information;
• Withdraw consent;
• Opt out of certain disclosures or targeted advertising;
• Appeal a decision concerning a privacy request; and
• Lodge a complaint with a competent supervisory authority.

Requests may be submitted to support@trading-tracker.com. We may verify your identity before processing a request. Rights may be limited by applicable legal, security, fraud-prevention, and record-keeping exceptions.

9. Children’s Privacy

The Service is not intended for individuals under eighteen years of age. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so that we may investigate and take appropriate action.

10. Automated Analysis

The Service may automatically process User Content to generate trading analytics, statistics, classifications, and reports. These functions are informational and are not intended to produce legal or similarly significant decisions concerning Users.

11. Third-Party Services

Third-party services accessible through or used by the Service maintain their own privacy practices. Trading-Tracker is not responsible for the privacy practices of independent third parties.

12. Changes to This Policy

We may amend this Privacy Policy periodically. The revised version will become effective on the date stated at the beginning of the Policy. Where required by law, we will provide additional notice or obtain consent before materially changing how personal information is processed.

13. Contact

Privacy questions and requests may be submitted to support@trading-tracker.com.